What forms of payment do you accept?
Baby Assured currently accepts Visa, MasterCard, Discover, American Express, Amazon Pay and PayPal.
Is it safe to use my credit card on your site?
Yes. Babyassured.com is protected by SSL encryption technology and the Safe Shopping Guarantee.
Is it safe to use my debit card online?
Yes. Also, if you pay by debit card, the amount that you will be charged will be put on “hold” until the shipment is confirmed. Once your order is shipped, the amount of the transaction will be withdrawn from your account and the original “hold” will be voided.
When placing an order, I get an error message stating that there has been an authorization failure. What went wrong?
Please double check the credit card number and expiration date on your card. Also, please be aware that we currently accept Visa, MasterCard, Discover, and American Express for credit card payment. Sometimes your financial institution may place a temporary security hold on your card to ensure it is really you trying to make the purchase. This is especially common if you don’t order online very often, if you’ve placed several online orders in a short amount of time, or if your card is very new. We recommend calling your financial institution to let them know you’re trying to place an order so they can confirm your identity and clear your card for use again. In any case, since these error messages tend to come from your bank’s servers and not from our site, we recommend calling your bank first for further information if you have received an authorization error.
Why was my payment declined?
All our orders go through a Payment Verification Process, which takes 5 mins to 24 hrs to be verified. The order will be processed once the payment has been verified. If the payment is unverified, the transaction will be declined.
Why is my payment verification taking so long?
We have set algorithms and a software in place that gathers data about all the information that is provided to us. We do take everything into consideration before we give out a decision. Hence, our risk management team takes a little time to dig deep to connect all the dots to make sure it is not fraudulent order.
Do you offer Cash on Delivery?
We are trying to turn this into a reality but aren’t quite there, yet. Currently payment has to be done when placing the order.
Can I use my Baby Assured promotional code to place an order?
Yes, if you have a Baby Assured promotional code, you can use it to place your order. Just enter the code at the time of checkout.
Can you tell me how much will the product will cost in my currency?
Our prices are in USD. You can Google the currency rate from USD to your currency.